Privacy Policy
Last Updated: December 20, 2025
Your Privacy Matters
At Nisankoch, your privacy and anonymity are our highest priorities. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our platform. We are committed to creating a safe space where you can share freely without fear of your identity being revealed.
Information We Collect
Account Information
When you create an account, we collect minimal information: a username (not your real name) and password (encrypted). You are never required to provide your real name or contact information.
Usage Information
We collect information about how you use Nisankoch, including: posts and comments you make in forums, topics you view and engage with, time spent on the platform, and device type and browser information. This helps us improve your experience and keep the community safe.
How We Protect Your Anonymity
No Real Names Required
You can use Nisankoch completely anonymously. We never ask for or require your real name, phone number, or other personally identifying information.
Data Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your posts, messages, and personal information are stored securely with encryption at rest.
Limited Access
Only authorized personnel with strict confidentiality agreements can access user data, and only when necessary for platform safety, technical support, or as required by law.
How We Use Your Information
We use your information to: provide and improve our services, maintain community safety through moderation, connect you with appropriate support and resources, process payments for premium services, facilitate therapy sessions with licensed counselors, send important service updates (you can opt out of non-essential communications), and ensure the security and integrity of our platform.
Your Rights and Choices
You have the right to: access the information we have about you, request correction of inaccurate information, request deletion of your account and associated data, opt out of non-essential communications, download your data in a portable format, and withdraw consent for data processing where applicable. To exercise these rights, contact us at privacy@nisankoch.com.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Forum posts may be anonymized rather than deleted to preserve community discussions, with all identifying information removed.
Safety and Moderation
To maintain a safe environment, our moderators review reported content and may access posts and comments as needed. Moderators are trained in privacy protection and confidentiality. We use automated tools to detect harmful content, but these tools do not profile individual users or share data externally.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the platform. Continued use of Nisankoch after changes indicates your acceptance of the updated policy.
Our Commitment to You
Your trust is precious to us. We built Nisankoch to be a safe haven where you can seek support without fear. Protecting your privacy and anonymity is not just our policy, it's our mission. If you ever have concerns about your privacy on our platform, please reach out to us at support@nisankoch.com immediately.